Effective Date: 06-11-2025
Last Updated: 06-11-2025
At Candid Gadgets, we value your privacy and are committed to giving you full control over your personal information. This Data Cancellation Policy explains how you can request the deletion of your data from our systems and the process we follow to ensure your request is handled securely and promptly.
1. Scope
This policy applies to all personal data collected through our e-commerce website (candidgadgets.com), including information provided during account creation, order placement, or customer communication.
2. Personal Data We Collect
We only collect and store the following personal information from customers for order processing and communication purposes:
Name
Email address
Billing address
Shipping address
Phone number
Payment details (processed securely via Razorpay or UPI)
We do not collect or track usage data such as cookies, analytics, or browsing behavior.
3. How to Request Data Deletion
You can request deletion of your personal data by contacting us through one of the following methods:
Email: support@candidgadgets.com
Data Request Form: https://candidgadgets.com/contact
When submitting a request, please include the email address or order ID associated with your account or purchase.
4. Verification Process
For security reasons, we require verification before processing a deletion request. You may be asked to confirm your identity through:
A verification link sent to your registered email address, or
Login confirmation through your Candid Gadgets account.
This ensures that only the rightful account owner can request data deletion.
5. Processing Time
Once your request is verified, we will permanently delete your personal data from our systems within 7 business days. You will receive confirmation once the deletion is complete.
6. Retention Policy
We do not retain any personal data after a verified deletion request. We also do not keep data for legal, tax, or fraud prevention purposes. Once deleted, your information cannot be recovered.
7. Third-Party Data Sharing
Candid Gadgets does not share customer information with any third-party processors or analytics providers. Payment information is securely handled through Razorpay and UPI at the time of transaction and is not stored on our servers.
8. Contact Information
If you have any questions about this policy or need assistance with a data deletion request, please contact:
Candid Gadgets
Vandiyur, Madurai – 625020
📧 Email: support@candidgadgets.com
/ candidgadgets96@gmail.com
9. Updates to This Policy
We may update this Data Cancellation Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.